Have questions reguarding skate or snow product? Well, we have answers! Contact Zumiez skate and snow technicians at (877) 828-6929. Our expert technicians can assist you with anything and everything related to skate and snow, from choosing the right product to informing you on the latest trends.

Interested in a career with Zumiez? Please visit one of our stores and ask to fill out an application or download an application here. To find a Zumiez store near you, click here.

Once you have filled out the application you can drop it off at any store location, email it to jobs@zumiez.com, fax it to 425-551-1555, or mail it to our home office:

Zumiez Inc.
6300 Merrill Creek Pkwy, Suite B
Everett, WA. 98203
Attn: Jobs

Orders placed before 9am PST, Monday through Friday will be shipped same day. Orders placed after 9am PST will be shipped the next business day. Business days include Monday through Friday, and excludes Holidays. All orders are subject to verification and product availability prior to processing and shipping.

Once your order has been placed we are unable to adjust or modify the information. If you have any questions or concerns contact Zumiez.com Customer Care at 877-828-6929.

We only charge when we ship your order! However, when a debit or credit card (that is associated with a checking account) is used there may be an authorization for the total of your order. This may affect your account balance.

If you are paying with a gift card, the funds are redeemed once your order has been submitted.

1. Select <Log in>
2. Select <Forgot your Password>
3. Enter your email address used for your account
4. Select <Submit>
5. We will send you a new password via email

Credits will be issued after Zumiez.com receives, inspects and processes your return. You will receive a confirmation email when your return has been processed. Credit/debit card refunds can take 3 to 5 business days to reflect on your statement.

First, ask everyone in the household and surrounding neighbors if they have received the package. If still nothing, contact Zumiez.com Customer Care at 877-828-6929, 7am to 6pm PST Monday through Friday. Please do not contact UPS or USPS; we will do that for you.

Take advantage of Free Shipping! If you have your Zumiez.com order shipped to one of our store locations you will not be charged for shipping. Once your order has been delivered to the selected store, you will be contacted via email. Please allow 7 to 10 business days for delivery to our Zumiez store.
Alaska and Hawaii residents please allow up to 3 weeks for delivery.

USA, Australia, Canada, Germany, Ireland, Japan, Netherlands, New Zealand, Norway, Sweden, Switzerland, and United Kingdom. If your country is not listed, we are unable to ship to your address.

The international order regulations do not apply to Aruba, Bahamas, Cayman Islands, Guam, Puerto Rico, Virgin Islands.