Help
Countries Zumiez.com Ships To
USA, Australia, Canada, Germany, Ireland, Japan, Netherlands, New Zealand, Norway, Sweden, Switzerland and United Kingdom. If your country is not listed, we are unable to ship to your address.
NOTE: The International Order policies do not apply to Aruba, Bahamas, Cayman Islands, Guam, Puerto Rico, Virgin Islands.
Policy
- Orders outside the U.S. and Canada can only be shipped to the billing address that is on file with your financial institute.
- All orders may be subject to verification prior to processing and shipping.
- We are required to complete a customs declaration with the sale price of the item(s) purchased.
- Zumiez cannot legally declare your order as a gift.
- UPS and USPS are our shipping methods.
- All prices are in US dollars.
- Expedited shipping is not available for International Orders.
- Selected product is not available to ship out of the country. Brands we cannot ship Internationally
- We do not ship to international business addresses, hotels, motels or resorts.
Process
- During the "Check Out" process you will be asked to accept all terms and conditions regarding Zumiez.com international shipping policy. You must agree to these terms and conditions before your order can be processed and shipped.
- If there are any discrepancies on an International Order, we will notify the customer. If we do not hear a response within 3 business days after our attempted contact, that order will be cancelled.
- If an order is refused upon delivery, any non paid duties, taxes and other fees incurred when the package enters your country will be deducted from your refund. We are charged for these items when a package is refused by the customer.
Contact Us
Online Customer Care
(877) 828-6929
M-F 7AM - 6PM PST
Weekends: Feel free to leave a message and we'll get back to you on the next available business day.
help@zumiez.com
Zumiez Corporate Office
Zumiez, Inc.
6300 Merrill Creek Parkway
Suite B
Everett, WA 98203