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Browsers
Zumiez.com is designed to function well in any browser that supports frames,
javascript and the Flash plug-in (see below). Any quality graphical browser
produced in the last five years will suffice.
AOL Users
Users with AOL 4.0, will need to upgrade to version 5.0 to utilize the "Design
Your Own Complete" section of Zumiez.com.
Netscape Users
The Zumiez.com order process is secure. If you have Netscape, however, you may
get the following message when adding items to your bag:
Any information you submit is insecure and could be observed by a third party
while in transit. If you are submitting passwords, credit card numbers, or
other information you would like to keep private, it would be safer for you to
cancel the submission.
When adding items to your cart, you are not transferring secure information
such as credit card numbers and other private information. The area of the site
that does transmit this information, the checkout page, is secure.
Plug-Ins
A plug-in is a piece of software that your browser needs to understand and
display specific types of media. This software is free, easy to install and
makes your Internet experience more enjoyable.
Flash by Macromedia:
This plug-in will allow you to see the high-resolution animations and
interactive forms occuring throughout Zumiez.com. Download the latest version
of the this plug-in and find further help by clicking on the appropriate links
below.
> Get Flash Plug-In Software
>
Software Instructions
> Flash FAQ
>
Flash Technical Assistance
>
General Macromedia Help
Download A Media Player:
Having problems with streaming media then download the Windows Media Player for
FREE or trouble shoot with Streaming Media Services.
Contact Zumiez
Feel free to contact us with any questions, comments or concerns you have about
Zumiez.com. You can call us toll-free at (877) 828-6929. Our Customer Service
Department is open Monday-Friday, 7:00 A.M. through 5:00 P.M., Pacific Standard
Time. When the department is closed, you can leave a message and one of our
reps will get back to you on the next available business day. You can also
e-mail us at help@zumiez.com
. Your e-mail will be answered within 24 hours, excluding weekends.
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