Privacy and Security Policy
Updated 1/21/2014

PLEASE READ THIS PRIVACY POLICY CAREFULLY BEFORE USING THIS SITE. FOR CHILDREN VISITING THIS WEB PAGE, ASK YOUR PARENTS TO GO OVER THIS WITH YOU.

By using http://www.zumiez.com, thestash.zumiez.com, zumiezcouchtour.com, bestfootforward.com ("Sites") you signify your assent to this Privacy Policy. If you do not agree with this policy, please do not use these Sites. Your continued use of our Site following the posting of changes to these terms will mean you accept those changes. Zumiez reserves the right, as its sole discretion, to change, modify, add, or remove portions of this policy at any time.

Zumiez Inc. values the relationship we have built with our customers. Our customers' rights to privacy online and the concerns of parents for their children visiting our site are very important. In efforts to bring you a great shopping experience and keep you updated with current promotions, events and product, we may collect some personal information.


Why do we collect personal information? How do we use it? When do we share it with other companies? All these questions will be answered in this privacy policy. Also, you will learn about your rights and choices in regards to the use of your information. If you have any questions about this privacy policy, contact Zumiez Customer Service:

  • Phone: Toll Free at: (877) 828-6929
  • Email: help@zumiez.com
  • Postal Address:
    Zumiez Customer Care
    9911 B Woodend Rd
    Edwardsville, KS 66111

From time to time our privacy policy may change; our most recent information will be posted on our Site. Look for the revision date; it will inform you on the latest day of modification.

Privacy of Children on Our Site

The Children's Online Privacy Protection Act ("COPPA") requires that we inform parents and legal guardians about how we collect, use, and disclose personal information from children under 13 years of age; and that we obtain the consent of parents and guardians in order for children under 13 years of age to use certain features of our Site. Below we explain how we comply with COPPA. When we use the term "parent" below, we mean to include legal guardians.

Information should not be submitted to or posted at zumiez.com, thestash.zumiez.com, zumiezcouchtour.com or bestfootforward.com by guests under 13 years of age. If Zumiez learns that a guest under 13 years of age has submitted personally identifiable information online Zumiez will take reasonable measures to delete such information from its databases and to not use such information for any purpose (except where necessary to protect the safety of the child or others as required by law).

Children can browse zumiez.com, zumiezcouchtour.com and bestfootforward.com without any personal information being collected. Guests under 13 years of age cannot access thestash.zumiez.com. We collect birth dates to validate the ages of our guests, including children. We do not collect any other personally identifiable information from children during our registration process. We will apply material changes in our Privacy Policy only in conformance with applicable law, including any applicable provisions of COPPA that require parental consent.

If you need further assistance, please contact Zumiez Customer Service with your questions or comments at:

  • Phone: Toll Free at: (877) 828-6929
  • Email: help@zumiez.com
  • Postal Address:
    Zumiez Customer Care
    9911 B Woodend Rd
    Edwardsville, KS 66111

If you are not 18 years of age or older, you must have your parent or guardian's permission to call this number.

NOTICE: Please visit http://www.ftc.gov/privacy/privacyinitiatives/childrens.html for information from the Federal Trade Commission about protecting children's privacy online.

 
Information We Collect

We may collect information including: your name, postal address, billing address, telephone number, email address and, when necessary, credit card information when you:

  • Place an order online
  • Join The Zumiez Stash Rewards program
  • Make a purchase at one of our Zumiez Retail Stores
  • Return an item or make an exchange
  • Inquire about our services
  • Receive a gift package
  • Create an account at Zumiez.com
  • Register at an event
  • Subscribe to receive email or text messages
  • Send a wish list
  • Share your Shopping Bag
  • Rate, Review or Tag a product or service
  • Enter a contest or sweepstakes
  • Are referred to us through a marketing promotion
  • Participate in a marketing survey, promotion, or events

To protect our customers, all records and data you have provided, are kept in secure databases. See Security section for more information.

We collect data every time someone accesses zumiez.com, zumiezcouchtour.com, bestfootforward.com, or thestash.zumiez.com. This information is gathered to improve your shopping experience. The types of data we are tracking are day and time the Site is accessed, the internet domain used to access the Site, the website visited prior to visiting our Site, the pages visited while on our Site and your activities on the site.

 
Using Information We Collect

The information we collect will simply help us provide you products and services such as:

  • Offer information on past purchases
  • Award you The Zumiez Stash Rewards Points
  • Improve our product selection
  • Process and track your order
  • Provide the services you request
  • Contact you about the status of an order
  • Identify your product and service preferences
  • Customize our communications to you
  • Provide information concerning products you have purchased
  • Improve our customer service
  • Provide product recommendations

 
How We Use Email, Text and other Communications

We may communicate with our customers via email, phone or text to provide the products and services you requested. These communications may include:

  • Order confirmation
  • Shipment confirmation
  • Providing customer service and answers to your questions
  • Order Tracking
  • Account Information
  • The Zumiez Stash Rewards information

Zumiez.com will never ask you through email to provide personal information including credit card numbers, passwords, or bank account numbers.

 
Information We Share With Others and Your Privacy Rights

When you shop or visit one of our stores or one of our websites we may share information about you to improve your shopping experience. We contract with service providers to maintain and manage our customer information, including credit card processing, shipping, name and address verification, email distribution, market research and promotions management. We provide these companies with only the information they need to perform their services and work closely with them to ensure that your privacy is respected and protected. These companies are prohibited by contract from using this information for their own marketing purposes or from sharing this information with anyone other than Zumiez. We generally do not authorize any of these service providers to make any other use of your information. In addition, when we partner with another company to offer or provide products, services, contests or promotions, we may compare our customer list with theirs to identify our common customers. Zumiez and its marketing partners may use that information to fulfill our respective obligations to you and for future promotional activities.

When we offer contests and promotions, with or without a marketing partner, you may be required to provide certain personal information in order to participate. In these cases, we will give you the choice not to receive promotional email messages or other communications from us regarding our products, services, contests, and promotions. In this case, however, Zumiez, or one of its affiliates may still need to contact you, for example, to notify winners and to fulfill promotional obligations. In the unlikely event of a sale of some or all of our business, Zumiez will disclose your personal information to a purchaser that agrees to abide by the terms and conditions of this privacy policy.

Zumiez reserves the right to disclose information about you as required by law, in response to legal process and law enforcement requests, and as necessary to protect the property, interests and rights of Zumiez, its affiliates, and others.

 
Updating or Reviewing Your Information

Did your personal information change? No problem, you can update, review or delete your personal information related to your account with zumiez.com or thestash.zumiez.com. This may include change of name, addresses or contact information. You have two ways to update this information:

Online: First go to Zumiez.com or thestash.zumiez.com and log into your account using your username and password. Once you have logged in to your account, you can edit your profile.

Phone: Zumiez.com Customer Care Toll Free at (877) 828-6929

 
Promotional Communications

We want to keep you updated, that is, if you want to hear about it. Zumiez will only correspond with customers who have agreed to receive communication. If you would like to stay updated with Zumiez events, promotions, new product and much more; Sign up today!

If you no longer want to receive this information, contact us by:

  • Phone: Toll Free at (877) 828 6929
  • Email: help@zumiez.com
  • Postal Address:
    Zumiez Customer Care
    9911 B Woodend Rd
    Edwardsville, KS 66111

 
Cookies and Pixel Tags

A "cookie" is the term we use to describe a small data file that many Web sites use to write a file onto your hard disk. A cookie can contain data like an ID number used to track what pages were visited. Cookies do not have the ability, by itself, to be used by a Web site to obtain person information about the user or to read information from your computer. Cookies are simply there to help improve your experience with Zumiez.com. Why we use cookies:

  • View items placed in shopping cart
  • Track products that have been visited
  • Track when Zumiez.com has been visited
  • Track pages that have been visited
  • Determine whether a visitor came to Zumiez.com from a particular internet link or banner advertisement
  • Award The Zumiez Stash Rewards points for your website activities

The use of cookies is an industry standard, you'll find them at most major Web sites. We never save passwords or credit card information in cookies. If you prefer not to receive cookies from Zumiez, you can set your browser to warn you before accepting cookies and refuse the cookie when your browser alerts you to its presence, or you can also refuse all cookies by turning them off in your browser.

Third-Party Web Beacons: We use third-party web beacons to help analyze where visitors go and what they do while visiting our website. We use anonymous information about your visits to this and other websites in order to improve our products and services of interest to you.

As part of our overall marketing program Zumiez will use cookies and other tracking technologies as part of our advertising re-targeting program. These cookies enable our re-targeting partners to show you advertisements for our site when you visit other sites in 3rd party networks.

 
Security

We respect your personal privacy so we take all appropriate steps to keep your personal information confidential. Currently we use the Secure Sockets Layer (SSL) protocol to safeguard your information, which is an encryption method. You can tell you are using the SSL encryption when a gold or blue padlock appears in the corner of your Microsoft browser.

 
Links to Other Sites

For your convenience Zumiez.com may contain links to other web sites. Linked web sites operate independently, we are not responsible for webcasting or any other form of transmission received from any linked site. We advise reading the linked site's policies to ensure a better shopping experience.

 
Zumiez SMS

TERMS AND CONDITIONS

Text ZUMIEZ to 91404 to opt in to Zumiez News Alerts. The subscription is a recurring service; 3 messages per month. Message and data rates may apply. No purchase necessary. Text HELP to 91404 for information, or contact help@vibes.com,877-571-0774. Text STOP to 91404 to opt out of the service. You must have a two way text-enabled phone with compatible carrier and plan. Compatible major carriers include Alltel Wireless, AT&T, Boost Mobile, Nextel, Sprint, T-Mobile (R), U.S. Cellular, Verizon Wireless and Virgin Mobile USA. Text messaging is not available in all areas of the United States.

PRIVACY POLICY

We value your participation and we promise to keep your information private and not sell to another 3rd party.

A valid email address is required for email alerts. All messages that you receive MAY include a note from a sponsor - in many cases, this is included so that we can keep the service FREE to you (outside of your carrier charges - we have no control over those).

To opt out of receiving alerts, either...

  • 1. For text alerts only, text the word "STOP" at anytime to 91404.
  • 2. For email alerts only, click on the unsubscribe link within the received alert.
  • 3. Email help@vibes.com, clearly stating your email address AND REFERENCING THE SOURCE OF THE EMAILS, with instructions that you wish to be opted out of email and/or text alerts.

Text messaging is not available in all areas, and on all carriers, within the United States. Contact your carrier for more specific details. An internet connection is required to access your email account. You, the subscriber, are responsible for the provision and maintenance of all facilities required to access these accounts.

 
Your California Privacy Rights

California Civil Code Section 1798.83 permits customers of the Zumiez who are California residents to request certain information regarding its disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please contact Zumiez Customer Service with your questions or comments at:

  • Phone: Toll Free at: (877) 828-6929
  • Email: help@zumiez.com
  • Postal Address:
    Zumiez Inc.
    6300 Merrill Creek Pkwy Suite B,
    Everett, WA. 98203
    Attn: Customer Service

Questions or Comments

Have questions or comments about this policy? Let us know by contacting us at:

  • Phone: Toll Free at: (877) 828-6929
  • Email: help@zumiez.com
  • Postal Address:
    Zumiez Customer Care
    9911 B Woodend Rd
    Edwardsville, KS 66111

 
TERMS & CONDITIONS
Updated 11/4/13

These terms and conditions of use (the "terms") set forth the terms on which Zumiez Inc. DBA. Zumiez.com ("Zumiez") provides you access to this web site ("Site"). You should read the terms carefully before using the site. By using the site, you acknowledge that you have read and that you agree to abide by the terms, including the privacy policy incorporated herein by reference. If at any time you no longer agree to be bound by these terms, you should immediately ceases use of this site.

 
DISCLAIMER

You expressly acknowledge that your use of this site is at your sole risk. Zumiez is providing this site and its contents on an "as is, as available" basis and makes no representations of warranties of any kind with respect to this site or its contents. To the maximum extent permitted by law, Zumiez disclaims all such representations and warranties, including but not limited to warranties of merchantability and fitness for a particular purpose - some jurisdictions do not allow the exclusion of implied warranties in certain circumstances, so the above exclusion may not apply to you. In addition, Zumiez does not represent or warrant that the information or merchandise provided through this site is accurate, complete or current.


Products, price and availability information are subject to change at any time without notice. The prices listed on this Site are not offers to form a contract but merely an advertisement for offers. Except as specifically stated on this Site, under no legal theory, tort, contract or otherwise shall Zumiez nor any of its directors, officers, employees, related companies, subsidiaries, merchants, content providers or any other party involved in the creation or maintenance of this site be liable for the following arising out of or in connection with the use of or inability to use this site: indirect or consequential damages, loss of data, income or profit, loss of or damage to property and claims of third parties. Some jurisdictions prohibit the exclusion or limitation of liability for consequential or incidental damages. Accordingly, the limitations and exclusions set forth above may not apply to you. Zumiez also assumes no responsibility, and shall not be liable for any damages to, or viruses that may infect, your computer equipment or other property on account of your access to, use of, or browsing in the Site or your downloading of any materials, data, text, images, video, or audio from the Site.


PROMOTIONAL OFFERS, CONTESTS, AND SWEEPSTAKES:

Zumiez, Inc. reserves the right to cancel any transaction due to unauthorized, altered, fraudulent, or ineligible use of discount and to modify or cancel this promotion due to system error or unforeseen problems at any time. Please read the official rules that may accompany each promotion, offer, coupon, discount, contest and/or sweepstakes. Promotional offers and discounts do not apply to gift cards, shipping and handling, or taxes. Discounts will appear upon checkout and may or may not be eligible to be combined with any other offers or discounts. Special offers, coupons, or discounts cannot be used in conjunction with other offers unless specifically stated in offer official rules. restrictions

Zumiez SMS

TERMS AND CONDITIONS

Text ZUMIEZ to 91404 to opt in to Zumiez News Alerts. The subscription is a recurring service; 3 messages per month. Message and data rates may apply. Text HELP to 91404 for information, or contact help@vibes.com, 877-571-0774. Text STOP to 91404 to opt out of the service. You must have a two way text-enabled phone with compatible carrier and plan. Compatible major carriers include Alltel Wireless, AT&T, Boost Mobile, Nextel, Sprint, T-Mobile (R), U.S. Cellular, Verizon Wireless and Virgin Mobile USA. Text messaging is not available in all areas of the United States.

PRIVACY POLICY

We value your participation and we promise to keep your information private and not sell to another 3rd party.

A valid email address is required for email alerts. All messages that you receive MAY include a note from a sponsor - in many cases, this is included so that we can keep the service FREE to you (outside of your carrier charges - we have no control over those).

To opt out of receiving alerts, either...

  • 1. For text alerts only, text the word "STOP" at anytime to 91404.
  • 2. For email alerts only, click on the unsubscribe link within the received alert.
  • 3. Email help@vibes.com, clearly stating your email address AND REFERENCING THE SOURCE OF THE EMAILS, with instructions that you wish to be opted out of email and/or text alerts.

Text messaging is not available in all areas, and on all carriers, within the United States. Contact your carrier for more specific details. An internet connection is required to access your email account. You, the subscriber, are responsible for the provision and maintenance of all facilities required to access these accounts.

COPYRIGHT AND PROPRIETARY RIGHTS

All information, including, without limitation the design of the Site, and all information, text, graphics, images, illustrations, logos, designs, icons, photographs, video clips, and written or other materials software and all HTML, CGI and other codes and scripts in any format used to implement, or featured on, the Site ('Content') are the property of Zumiez Inc., its merchandise suppliers, or its licensors. The overall design and appearance of this Site is the proprietary trade dress of Zumiez Inc.


The Content of this Site is for personal use only. Permission is granted to electronically copy and to print in hard copy portions of this Site for the sole purpose of placing an order with Zumiez. You may not copy, modify, upload, download, transmit, (re)publish, create derivative works from, sell, re-sell or otherwise distribute or exploit any Content from the Site except as expressly permitted by these Terms. Doing so will violate Zumiez Inc.'s copyright, trademark and other proprietary rights.


All Content on the Site is protected by United States copyright, trademark and other laws and applicable international treaties and conventions governing intellectual property law. Any and all Zumiez. trademarks, logos, page headers, custom graphics, button bars, service marks and trade names which Zumiez uses in connection with the Site shall remain the exclusive property of Zumiez. Nothing contained in the Terms shall be deemed to give you any rights in or to any trademarks of Zumiez. All other trademarks, product names and company names or logos cited herein are the property of their respective owners.


COMMUNICATIONS PROVIDED BY USER

Any communication or material you transmit to the Site by electronic mail or otherwise, including any data, questions, comments, suggestions, or the like is, and will be treated as, non-confidential and non-proprietary. Anything you transmit or post may be used by Zumiez or its affiliates for any purpose, including but not limited to reproduction, disclosure, transmission, publication, broadcast, and posting. Furthermore, Zumiez is free to use any ideas, concepts, know-how, or techniques contained in any communication you send to the Site for any purpose whatsoever, including but not limited to developing, manufacturing and marketing products using such information. By posting any communication or material on the site, you grant Zumiez and its affiliates a non-exclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such reviews and comments in an unlimited manner. You also grant Zumiez and its affiliates and sublicensees the right to use the name that you submit with any review or comment, if any, in connection with such communication.


TRADEMARKS

Zumiez and Free World are registered trademarks in the United States and other countries; Limelight and Empyre are also trademarks that Zumiez uses. Zumiez trademarks may not be used without the written permission of Zumiez and specifically should not be used in connection with any product or service that is not identifiable as belonging to Zumiez.com, in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits Zumiez..

Any rights not expressly granted herein are reserved.

 
NOTICE REGUARDING COPYRIGHT AGENT

Zumiez does not condone copyright infringement on its Website, and will remove allegedly infringing content if properly notified of the infringement. If you are a copyright owner and believe that any content infringes your copyrighted work, you may submit a notification by providing our Copyright Agent with the following information in writing (see 17 U.S.C 512(c)(3) for further information.

  • A physical or electronic signature of a person authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.
  • Identification of the copyrighted work claimed to have been infringed, or, if multiple copyrighted works at a single online site are covered by a single notification, a representative list of such works at that site.
  • Identification of the material that is claimed to be infringing or to be the subject of infringing activity and that is to be removed or access to which is to be disabled and information reasonably sufficient to permit the service provider to locate the material.
  • Information reasonably sufficient to permit the service provider to contact you, such as an address, telephone number, and, if available, an electronic mail.
  • A statement that you have a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law; and
  • A statement that the information in the notification is accurate, and under penalty of perjury, that you are authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.
  • Zumiez' designated copyright agent for notice of claims of copyright infringement on this Website is Brian Leith, who can be reached as follows:

    Brian Leith
    4001 204th St SW
    Lynnwood, WA. 98036
    (877) 828-6929
    brianleith@zumiez.com

     
    SITE CONTENTS
     
    WEBSITE DEVELOPER

    This site was developed by Delorum (delorumcommerce.com).

     
    LINKS TO THIRD PARTY SITES

    The Zumiez Site may contain links to other Web Sites ("Linked Sites"). The Linked Sites are not under the control of Zumiez and we are not responsible for the contents of any Linked Site, including without limitation, any link contained in a Linked Site, or any changes or updates to a Linked Site. Zumiez is not responsible for webcasting or any other form of transmission received from any Linked Site. Zumiez is providing these links to you only as a convenience, and the inclusion of any link does not imply endorsement by Zumiez of the Linked Site or any association with its operators.

     
    USER CONTENT

    Your Posts. Visitors to the Zumiez Site ("users") may have an opportunity to publish, transmit, submit, or otherwise post (collectively, "Post") comments or other materials (collectively, "User Content"). In order to keep the Site enjoyable for all of our users, you must adhere to the rules below.

    Your Responsibilities. In order for us to keep the Site safe and available for everyone to use, you agree to use the Site for lawful and appropriate purposes only. You agree not to use the Site in a way that:

     
  • violates the rights of others including patent, trademark, trade secret, copyright, privacy, publicity, or other proprietary rights.
  • uses technology or other means to access the Site that is not authorized by Zumiez (including by disabling or circumventing any content protection or access control mechanisms intended to prevent the unauthorized download, stream capture, linking, reproduction, or distribution of Site contents).
  • involves accessing the Site through any automated means, including "robots," "spiders," or "offline readers" (other than by individually performed searches on publicly accessible search engines for the sole purpose of, and solely to the extent necessary for, creating publicly available search indices - but not caches or archives - of the Site and excluding those search engines that host, promote, or link primarily to infringing or unauthorized content).
  • attempts to introduce viruses or any other computer code, files, or programs that interrupt, destroy, or limit the functionality of any computer software or hardware or telecommunications equipment.
  • attempts to damage, disable, overburden, impair, or gain unauthorized access to the Site, including Zumiez' servers, computer network, or user accounts.
  • attempts to collect personally identifiable information in violation of Zumiez' Privacy Policy
  • encourages conduct that would constitute a criminal offense or give rise to civil liability.
  • violates these Terms
  • interferes with any other party's use and enjoyment of the Site.

  • No Spam or Inappropriate Content. You may not use the Site to harvest information about users for the purpose of sending, or to facilitate or encourage the sending of, unsolicited bulk or other communications. You understand that we may take any technical remedies to prevent spam or unsolicited bulk or other communications from entering, utilizing, or remaining within our computer or communications networks.

    You are prohibited from posting or transmitting any unlawful, threatening, libelous, defamatory, obscene, scandalous, inflammatory, pornographic, or profane materials or any material that could constitute or encourage conduct that would be considered a criminal offense, give rise to civil liability, or otherwise violate any law. Zumiez will fully cooperate with any law enforcement authorities or court order requesting or directing Zumiez to disclose the identity of anyone posting any such information or materials.

    You must be, or have first obtained permission from, the rightful owner of any User Content you Post. By submitting User Content, you represent and warrant that you own the User Content; you also represent and warrant that the Posting of your User Content does not violate any right of any party, including privacy rights, publicity rights, and intellectual property rights. In addition, you agree to pay for all royalties, fees, and other payments owed to any party by reason of your Posting User Content. Zumiez will remove all User Content if we are properly notified that such User Content infringes on another person's rights. You acknowledge that Zumiez does not guarantee any confidentiality with respect to any User Content.

    Third Party Posts. Despite these restrictions, please be aware that some material provided by users may be objectionable, unlawful, inaccurate, or inappropriate. Zumiez does not endorse any User Content, and User Content that is Posted does not reflect the opinions or policies of Zumiez. We reserve the right, but have no obligation, to monitor User Content and to restrict or remove User Content that we determine, in our sole discretion, is inappropriate or for any other business reason. In no event does Zumiez assume any responsibility or liability whatsoever for any User Content, and you agree to waive any legal or equitable rights or remedies you may have against Zumiez with respect to such User Content. To notify us of any inappropriate User Content, email help@zumiez.com.

    SHOPPING

    Zumiez does not guarantee, warrant or endorse any product or service not manufactured or performed by Zumiez Inc., nor do we have any liability or responsibility for the quality or performance of any product or service not manufactured or performed by Zumiez. You hereby agree to supervise usage by, and be responsible for the actions of, any minors who use your computer and/or registration account to access Zumiez.

     
    ORDER ACCEPTANCE

    The receipt of an e-mail order confirmation does not constitute the acceptance of an order or a confirmation of an offer to sell. Zumiez reserves the right, without prior notification, to limit the order quantity on any item and/or refuse service to any customer. Verification of information may be required prior to the acceptance of any order.

     
    COLOR

    We have made every effort to display as accurately as possible the colors of the advertised products that appear at the Site. However, the actual colors you see will depend on your monitor. We cannot guarantee that your monitor will display any color accurately.

     
    PRIVACY

    Zumiez agrees to adhere to all applicable United States federal and state laws, statutes, and regulations relating to the collection and use of personal information from Site visitors. View Zumiez' Privacy Policy

     
    INDEMNIFICATION

    You agree to defend, indemnify and hold Zumiez harmless and against any and all claims, damages, costs and expenses, including attorneys' fees, arising from or related to your use of the Site.

     
    CHOICE OF LAW AND DISPUTE RESOLUTION

    The Terms shall be governed by and construed in accordance with the laws of the State of Washington, U.S.A., without regard to conflict of laws provisions. Any dispute or claim relating in any way to Zumiez.com, or products or services sold or distributed by Zumiez or through Zumiez.com, shall be resolved by binding arbitration, rather than in court. The Federal Arbitration Act applies to this agreement. To begin an arbitration proceeding, you must send a letter requesting arbitration and describing your claim to our registered agent, PTSGE Corp. The arbitration will be conducted by the American Arbitration Association (AAA) under its rules, including the AAA's Supplementary Procedures for Consumer-Related Disputes. The AAA's rules are available at www.adr.org or by calling 1-800-778-7879. Payment of all filing, administration and arbitrator fees will be governed by the AAA's rules. You may choose to have the arbitration conducted by telephone, based on written submissions, in Seattle, WA, or at another mutually agreed location. We each agree that (1) any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated or representative action and (2) either of us may bring suit in court to enjoin intellectual property rights violations. If a claim proceeds in court rather than in arbitration we each waive any right to a jury trial.

    Use of the Site is unauthorized in any jurisdiction that does not give effect to all provisions of these Terms, including without limitation this paragraph.

    A printed version of this agreement and of any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to this agreement to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form.

    MISCELLANEOUS

    You agree that no joint venture, partnership, employment, or agency relationship exists between you and Zumiez as a result of this agreement or use of the Site. If any part of this agreement is determined to be invalid or unenforceable pursuant to applicable law including, but not limited to, the warranty disclaimers and liability limitations set forth above, then the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of the agreement shall continue in effect. Unless otherwise specified herein, this agreement constitutes the entire agreement between the user and Zumiez with respect to the Site and it supersedes all prior or contemporaneous communications and proposals, whether electronic, oral or written, between the user and Zumiez with respect to the Sites.

     
    TERMINATION

    These Terms are effective until terminated by either party. You may terminate your agreement with Zumiez at any time by no longer accessing this Site and destroying all materials obtained from the Site. Zumiez reserves the right, in its sole discretion, to terminate your right to use the Site and any rights provided to you under these termsat any time, without notice, and accordingly deny you access to the Site, if you fail to comply with any term or provision. Upon termination, you must promptly destroy all materials downloaded or otherwise obtained from this Site, as well as all copies of such materials.