Customer Care

ZUMIEZ 'Keep A Breast and Skullcandy' SWEEPSTAKES Official Rules Dates September 27th, 2011 through October 24st, 2011

1. NO PURCHASE NECESSARY. Sweepstakes begin at 12:01 a.m., September 27th, 2011 and end at 11:59 p.m. October 24st, 2011. For purposes of these Official Rules, all times are Pacific Daylight Time ("PDT").

2. ELIGIBILITY. Sweepstakes are open to legal residents of the 50 United States and the District of Columbia. Void in Puerto Rico and where prohibited or restricted by law. If the winner is under the age of 18, the winner's parent or legal guardian must give consent. Employees, directors, officers, agents officers and consultants and members of the immediate families and persons living in their households of each of Zumiez Inc., Skullcandy Inc., The Keep A Breast Foundation, their advertising and promotion agencies involved with this promotion, and their respective parent companies, subsidiaries, affiliates, are not eligible to enter. The sweepstakes shall be staged in compliance with all applicable federal, state, and local laws and are void to the extent they are not in compliance.

By entering, participants release Zumiez Inc., Skullcandy Inc., The Keep A Breast Foundation, and their respective parent companies, subsidiaries, affiliates, directors, officers, contractors, employees and agents from any responsibility and all liability whatsoever for any injuries, losses, death or damages of any kind caused by participation in the Sweepstakes or in connection with acceptance, possession, use, or misuse of the Prize provided pursuant to the Sweepstakes.

3. HOW TO ENTER. There are two ways to enter the Zumiez ''Keep A Breast and Skullcandy'' Sweepstakes:

A. Online. Access the website (, go to the Contest "Submit" button. Only children who are 13 years or older must complete the registration form. If you are under the age of 18 years of age, register first and last name, email address, mailing address, telephone number, date of birth, and parent/guardian's email address and/or telephone number. Minors under the age of 18 who are selected to receive a Prize will also be required to provide Sponsor with a Parental Permission Form, which will be sent to the parent/legal guardian's email address. The Form must include a parent's or legal guardian's signature and must be returned by mail or fax to an address or fax number provided on the Form within seven (7) days of notification in order to be eligible to receive a Prize. Any minor who does not provide this Parental Permission Form within seven (7) days will forfeit his or her right to be declared a winner and/or win a Prize, and an alternate winner will be selected. By entering your cell number, you agree to receive marketing text messages from Zumiez. If you sign, you agree: The number is your number & you are over 13 years of age. You are will to receive at the number (or an updated number), messages or notices from Zumiez. We may use your number to respond to or confirm anything sent from it. Standard message and data rates of your mobile service providers may apply and are your responsibility. You may withdrawal consent by texting "End" (363) to 30364, and you agree to so within 48 hours after you change your number. You are wiling to have messages sent from an automatic telephone dialing system (ATDS) or an ATDS-capable system. You may opt out of receiving Zumiez Emails at any time by clicking the "Unsubscribe" at the bottom of any email or contacting Zumiez Customer Service at Children under the age of 13 are not eligible to participate.

B. Instore Sign Ups on I-Touch. Customers will have the ability to sign up in any Zumiez store using the iTouch Zumiez signup application. To enter you must submit the correct email and date of birth, you have the option to submit your mobile phone number and gender. By entering your cell number, you agree to receive marketing text messages from Zumiez. If you sign, you agree: The number is your number & you are over 13 years of age. You are will to receive at the number (or an updated number), messages or notices from Zumiez. We may use your number to respond to or confirm anything sent from it. Standard message and data rates of your mobile service providers may apply and are your responsibility. You may withdrawal consent by texting "End" (363) to 30364, and you agree to so within 48 hours after you change your number. You are wiling to have messages sent from an automatic telephone dialing system (ATDS) or an ATDS-capable system.

You may opt out of receiving Zumiez Emails at any time by clicking the "Unsubscribe" at the bottom of any email or contacting Zumiez Customer Service at Children under the age of 13 are not eligible to participate.


In the event of a dispute as to the identity of an entrant entering via the methods set forth above in sections 3, the authorized account holder of the email address used to enter, if applicable, will be deemed to be the entrant. "Authorized account holder" of an email address is defined as the natural person who is assigned to an email address by an Internet Access provider, on-line service provider, or other organization (e.g., business, educational institution, etc.) that is responsible for assigning email addresses for the domain associated with the submitted email address.

4. CHANGE OF E-MAIL ADDRESS OR CELL PHONE NUMBER POLICY. It is the sole responsibility of the entrant to notify the contest judges in writing or by email if the entrant changes (1) his/her email address or (2) his/her cell phone number. (To do so, write to: Zumiez 'Keep A Breast and Skullcandy' Sweepstakes, 6300 Merrill Creek Parkway, Suite B, Everett, WA 98203, or email:

5. PRIZES. One (1) weekly winner will be selected by Sponsors in a random weekly drawing taking place on or about each Monday starting October 3rd, 2011 and ending October 24th, 2011 from all eligible entries received prior to 12:00AM on each corresponding Monday (4 total weekly prize winners). One (1) Grand Prize winner will be selected by Sponsors in a random drawing on or about October 25nd, 2011 from all eligible entries received and/or postmarked by October 24th, 2011. Odds of winning depend on the total number of eligible entries received.

The one (1) Grand Prize package consists of: One (1) trip to Orange County, CA to Skullcandy headquarters. Trip includes two (2) round trip coach air transportation for winner (if applicable) and a guest from a major airport nearest the winner's home to an airport near the trip location, ground transportation to and from the airport to the hotel or winner's home to the hotel, two (2) nights hotel accommodations (1 room/double occupancy), VIP access to Skullcandy and Keep A Breast cancer awareness event, and one (1) $500.00 (retail value) Zumiez gift card. Those under the age of 18 shall be required to travel with their parent or guardian.

Approximate retail value of grand prize: $2,500.00 U.S.D.

The Weekly Prize package consists of: One (1) custom pair of Skullcandy Keep A Breast collab Aviator headphones and one (1) $200 (retail value) Zumiez gift card.

Approximate Retail Value of Weekly Prize: $ 400.00 U.S.

All merchandise will be selected at the sole discretion of Sponsors. The depiction of Grand or Weekly Prize package in any advertising or promotional materials may not reflect the actual Grand or Weekly Prize package delivered to the winner.

Winner is solely responsible for any and all taxes on the Prize, as well as any and all expenses relative to participation in the Sweepstakes not specified herein. No prize substitutions allowed except at sole discretion of the Sponsors. Prizes are not transferable. Sponsors reserve the right to substitute Prizes with prizes of equal or greater value, if Prizes become unavailable for any reason. Any portion of the Prizes not accepted by the winner will be forfeited.

Sponsors and their respective parents, subsidiaries and affiliated companies maintain no control over the personnel, equipment, or operation of any air, water or surface carrier, ship line, bus or limousine company, transportation company, hotel, restaurant, or other person or entity furnishing service, products, or accommodations as a part of the Prize packages, since Sponsors are merely independent suppliers of the Prize and are not in any way related to the other suppliers. Sponsors shall not be liable for any injury, damage, loss, expense, accident, delay, inconvenience, or other irregularity that may be caused or contributed to (1) by wrongful, negligent, or unauthorized act or omission on the part of any of those suppliers or any of their agents, servants, employees, or independent contractors, (2) by any defect in or failure of any vehicle, equipment, instrumentality, service, product, or accommodation that is owned, operated, furnished, or otherwise used by any of those suppliers, (3) by the wrongful, negligent, or unauthorized act or omission on the part of any other person or entity not an employee Sponsors or (4) by any cause, condition, or event whatsoever beyond the control of Sponsors.

6. SELECTION OF WINNERS. If Prize winners have not attained the age of majority in state of residence, the Prize will be awarded in name of parent or guardian. By accepting and/or using the Prize, except where prohibited, all winners grant to Sponsors and their advertising, press and marketing agencies the right to use, and publish his or her proper name, likeness, voice, opinions, biographical information and state and announce winner's name, home city and state in any media to promote Sponsors and the promotion without additional compensation. If a selected winner cannot be contacted, is ineligible, fails to claim a Prize, or fails to timely return a completed and executed declaration and releases as required, the Prize may be forfeited and an alternate winner selected. In the event of a dispute regarding who submitted an online entry, the entry will be deemed submitted by the authorized accountholder of the email account. Sponsors reserve the right to disqualify any person or email address that Sponsors determine to be in violation of any term contained in these Rules. By accepting a Prize, winners also release Sponsors their directors, officers, agents, employees, officers and consultants and their marketing and promotion agencies from any and all liability, claims or actions of any kind whatsoever for injuries, damages or losses to persons and property which may be sustained in connection with the receipt, ownership or use of the Prize.

7. CONDITIONS OF PARTICIPATION. Sponsors are not responsible for misdirected mail, incorrect or inaccurate capture of entry information, including but not limited to malfunctions, human error, lost/delayed/garbled data or transmissions, omission, interruption, deletion, defect, failures of: any telephone or computer line or network, computer equipment, software or any combination thereof. Entry materials/data that have been tampered with or altered are void. In the event this Sweepstakes is compromised or becomes technically corrupted in any way, electronically or otherwise, the Sponsors reserve the right to cancel, terminate, or suspend the Sweepstakes and, in such event, to select a winner by random drawing from among all valid entries received up to such time of cancellation, termination or suspension.

Potential winner will be notified within approximately 72 hours after drawing by email and/or phone and may be required to complete, sign and return an Affidavit of Eligibility/Release of Liability and Publicity Release (where legal). If potential winner does not reply to such notification, the notification is undeliverable after up to three (3) attempts and/or the Affidavit and Releases are not returned as instructed within seven (7) days of their transmission, potential winner will be disqualified and an alternate winner will be selected in a random drawing.

In the event that a potential winner is a minor under the age of 18, his/her parent or legal guardian will be notified by email and will be required to sign and return via fax or to an address designated in said email, a Parental Permission Form (signifying permission for the minor to be declared a potential winner) as well as the Affidavit and Releases. In the event that this notification is returned as undeliverable, Sponsors will attempt to re-send up to three (3) times. If the Parental Permission Form, the Affidavit, and Releases are not returned within seven (7) days of their transmission, or should the email after three (3) attempts be returned as undeliverable, such potential winner will be disqualified and an alternate winner will be selected. All responsibilities of a minor will be assumed by his/her parent/legal guardian.

All entrants, as a condition of entry, agree to be bound by these official rules and by the decisions of the sweepstake administrators which shall be final and binding in all matters relating to this Sweepstakes.

8. MISCELLANEOUS. For a copy of the winners’' names, send a self-addressed, stamped envelope before November 24th, 2011 to: Zumiez ‘'Keep A Breast and Skullcandy’' Sweepstakes, 6300 Merrill Creek Parkway, Suite B, Everett, WA 98203. Winners’' names may be posted online after October 25th, 2011 at

9. SPONSORS. The sponsors for this Sweepstakes are Zumiez Inc., 6300 Merrill Creek Parkway, Suite B, Everett, WA 98203; Skullcandy Inc., 1441 W. Ute Blvd., Suite 250, Park City, UT 84098; The Keep A Breast Foundation, 2251 Las Palmas Dr., Carlsbad, CA 92011 (collectively, the "Sponsors").

Privacy and Security Policy
Updated / 09/19/2011

By using ("Site") you signify your assent to this Privacy Policy. If you do not agree with this policy, please do not use this Site. Your continued use of our Site following the posting of changes to these terms will mean you accept those changes. Zumiez reserves the right, as its sole discretion, to change, modify, add, or remove portions of this policy at any time.

Zumiez Inc. values the relationship we have built with our customers. Our customers' rights to privacy online and the concerns of parents for their children visiting our site are very important. In efforts to bring you a great shopping experience and keep you updated with current promotions, events and product, we may collect some personal information.

Why do we collect personal information? How do we use it? And when do we share it with other companies? All these questions will be answered in this privacy policy. Also, you will learn about your rights and choices in regards to the use of your information. If you have any questions about this privacy policy, contact Zumiez Customer Service:

Phone: Toll Free at: (877) 828-6929
Postal Address:
Zumiez Inc.
6300 Merrill Creek Pkwy Suite B,
Everett, WA. 98203
Attn: Customer Service

From time to time our privacy policy may change; our most recent information will be posted on our Site. Look for the revision date; it will inform you on the latest day of modification.

Privacy of Children on Our Site.
The Children's Online Privacy Protection Act ("COPPA") requires that we inform parents and legal guardians about how we collect, use, and disclose personal information. Below we explain how we comply with COPPA. When we use the term "parent" below, we mean to include legal guardians.

Information should not be submitted to or posted at by guests under 13 years. If learns that a guest under 13 years of age has submitted personally identifiable information online Zumiez will take reasonable measures to delete such information from its databases and to not use such information for any purpose (except where necessary to protect the safety of the child or others as required by law).

Children can browse without any personal information being collected. We collect birth dates to validate the ages of our guests, including children. We will apply material changes in our Privacy Policy only in conformance with applicable law, including any applicable provisions of COPPA that require parental consent.

If you need further assistance, please contact Zumiez Customer Service with your questions or comments at:

Phone: Toll Free at: (877) 828-6929
Postal Address:
Zumiez Inc.
6300 Merrill Creek Pkwy Suite B,
Everett, WA. 98203
Attn: Customer Service

If you are not 18 years of age or older, you must have your parent or guardian's permission to call this number.

NOTICE: Please visit for information from the Federal Trade Commission about protecting children's privacy online.

Information We Collect
We may collect information including: your name, postal address, billing address, telephone number, email address and, when necessary, credit card information when you:

Place an order online
Make a purchase at one of our Zumiez Retail Stores
Return an item or make an exchange
Inquire about our services
Receive a gift package
Create an account at
Register at an event
Subscribe to receive email or text messages
Send a wish list
Share your Shopping Bag
Rate, Review or Tag a product or service
Enter a contest or sweepstakes
Are referred to us through a marketing promotion
Participate in a marketing survey, promotion, or events

To protect our customers, all records and data you have provided, is kept in a database. See Security section for more information.

We collect data every time someone accesses This information is gathered to improve your shopping experience. The types of data we are tracking are day and time the Site is accessed, the internet domain used to access the Site, the website visited prior to visiting our Site, the pages visited while on our Site.

Using Information We Collect
The information we collect will simply help us provide you products and services such as:

Offer information on past purchases
Improve our product selection
Process and track your order
Provide the services you request
Contact you about the status of an order
Identify your product and service preferences
Customize our communications to you
Provide information concerning products you have purchased
Improve our customer service

How We Use Email, Text and other Communications
We may communicate with our customers via email, phone or text to provide the products and services you requested. These communications may include:

Order confirmation
Shipment confirmation
Providing customer service
Order Tracking
Account Information will never ask you through email to provide personal information including credit card numbers, passwords, or bank account numbers.

Information We Share With Others and Your Privacy Rights
When you shop or visit one of our stores or one of our websites we may share information about you to improve your shopping experience. We contract with service providers to maintain and manage our customer information, including credit card processing, shipping, name and address verification, email distribution, market research and promotions management. We provide these companies with only the information they need to perform their services and work closely with them to ensure that your privacy is respected and protected. These companies are prohibited by contract from using this information for their own marketing purposes or from sharing this information with anyone other than Zumiez. We generally do not authorize any of these service providers to make any other use of your information. In addition, when we partner with another company to offer or provide products, services, contests or promotions, we may compare our customer list with theirs to identify our common customers. Zumiez and its marketing partners may use that information to fulfill our respective obligations to you and for future promotional activities.

When we offer contests and promotions, with or without a marketing partner, you may be required to provide certain personal information in order to participate. In these cases, we will give you the choice not to receive promotional email messages or other communications from us regarding our products, services, contests, and promotions. In this case, however, Zumiez, or one of its affiliates may still need to contact you, for example, to notify winners and to fulfill promotional obligations. In the unlikely event of a sale of some or all of our business, Zumiez will disclose your personal information to a purchaser that agrees to abide by the terms and conditions of this privacy policy.

Zumiez reserves the right to disclose information about you as required by law, in response to legal process and law enforcement requests, and as necessary to protect the property, interests and rights of Zumiez, its affiliates, and others.

Updating or Reviewing Your Information
Did your personal information change? No problem, you can update, review or delete your personal information related to your account with This may include change of name, addresses or contact information. You have two ways to update this information:

Online: First go to and log into your account using your username and password. Once you have logged in to your account, you can edit your profile.

Phone: Customer Care Toll Free at (877) 828-6929

Promotional Communications
We want to keep you updated, that is, if you want to hear about it. Zumiez will only correspond with customers who have agreed to receive communication. If you would like to stay updated with Zumiez events, promotions, new product and much more; Sign up today!

If you no longer want to receive this information, contact us by:

Phone: Toll Free at (877) 828 6929
Postal Address:
Zumiez Inc.
6300 Merrill Creek Pkwy Suite B
Everett, WA. 98203

Cookies and Pixel Tags
A "cookie" is the term we use to describe a small data file that many Web sites use to write a file onto your hard disk. A cookie can contain data like an ID number used to track what pages were visited. Cookies do not have the ability, by itself, to be used by a Web site to obtain person information about the user or to read information from your computer. Cookies are simply there to help improve your experience with
Why we use cookies:

View items placed in shopping cart
Track products that have been visited
Track when has been visited
Track pages that have been visited
Determine whether a visitor came to from a particular internet link or banner advertisement

The use of cookies is an industry standard, you'll find them at most major Web sites. We never save passwords or credit card information in cookies. If you prefer not to receive cookies from, you can set your browser to warn you before accepting cookies and refuse the cookie when your browser alerts you to its presence, or you can also refuse all cookies by turning them off in your browser.

As part of our overall marketing program Zumiez will use cookies and other tracking technologies as part of our advertising re-targeting program. These cookies enable our re-targeting partners to show you advertisements for our site when you visit other sites in 3rd party networks. You can set your browser not to accept cookies or to notify you when you are sent a cookie, giving you the opportunity to decide whether or not to accept it. If you do not accept cookies, however, you will not be able to access your account information or make purchases on our websites.

Automatically Collected Information.

We receive certain types of information automatically whenever you use our services or sites. For example, when your Web browser accesses our site, we obtain certain types of information, such as your IP address, the type of browser you use, access times, and the page you visited before visiting our site. We may also collect information about your computer's operating system and information about your usage and activity on our site.

Cookies. We automatically collect data using cookies. A "cookie" is a small data file that our sites transfer to your computer. We deliver these cookies and collect data on our sites, and we also use a third party agent to deliver cookies and collect data. We use the data we collect using cookies to help support the integrity of the registration and buying processes on our sites, retain your preferences and account settings, learn about your possible interests so we can personalize our marketing and information to better support your interests, and improve our sites and your experience. When you view a video on our site that uses Adobe Flash Player, a third party (Adobe Systems Inc.) may set a "flash cookie" on your computer. Visit Adobe Flash Player privacy and security to learn more about how Adobe Systems Inc. protects your privacy.

Web Beacons. We also collect information using Web beacons. Web beacons are electronic images that may be used on our site or in our emails. We use Web beacons to deliver cookies, count visits, understand usage and campaign effectiveness, and to tell if an email has been opened or acted upon.

Personal Information from Other Sources. We may also receive personal information about you from other sources and combine or link that with information we have about you.

We use "pixel tags" (also called "web beacons" or "clear gifs"), which are tiny graphic images, on our websites and in our emails. Pixel tags help us analyze our customers' online behavior and measure the effectiveness of our websites and our advertising. We work with service providers that help us track, collect, and analyze this information.

Pixel tags on our sites may be used to collect information about your visit, including the pages you view, the features you use, the links you click, and other actions you take in connection with the sites. This information may include your computer's Internet protocol (IP) address, your browser type, your operating system, date and time information, and other technical information about your computer. We may also track certain information about the identity of the website you visited immediately before coming to our site. We do not otherwise track any information about your use of other websites.

Pixel tags and cookies in our emails may be used to track your interactions with those messages, such as when you receive, open, or click a link in an email message from us.

We also work with third-party companies that use tracking technologies to serve advertisements on our behalf across the Internet. These companies may collect information about your visits to our websites and your interaction with our advertising and other communications. If you would like more information about this practice and to know your choices about not having your information used by these companies, please visit

We may combine the information we collect through cookies and pixel tags with other information we have collected from you. This information may be used to improve our websites, to personalize your online experience, to tailor our communications with you, to determine the effectiveness of our advertising, and for other internal business purposes.

We respect your personal privacy so we take all appropriate steps to keep your personal information confidential. Currently we use the Secure Sockets Layer (SSL) protocol to safeguard your information, which is an encryption method. You can tell you are using the SSL encryption when a gold or blue padlock appears in the corner of your Microsoft browser.

Links to Other Sites
For your convenience may contain links to other web sites. Linked web sites operate independently, we are not responsible for webcasting or any other form of transmission received from any linked site. We advise reading the linked site's policies to ensure a better shopping experience.

Your California Privacy Rights
California Civil Code Section 1798.83 permits customers of the Zumiez who are California residents to request certain information regarding its disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please contact Zumiez Customer Service with your questions or comments at:

Phone: Toll Free at: (877) 828-6929
Postal Address:
Zumiez Inc.
6300 Merrill Creek Pkwy Suite B,
Everett, WA. 98203
Attn: Customer Service

Questions or Comments
Have questions or comments about this policy? Let us know by contacting us at:

Phone: Toll Free at: (877) 828-6929
Postal Address:
Zumiez Inc.
6300 Merrill Creek Pkwy Suite B,
Everett, WA. 98203
Attn: Customer Service