Account Help
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Forgot Your Password
Need to reset your password?
Click the “forgot password” option on the login page, and follow the instructions to reset.
Still having trouble? Call 1-877-828-6929 or email help@zumiez.com.
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Why do I want an account with Zumiez.com?
Creating an account with Zumiez.com is an easy way to store your information so that the checkout process is quick and easy. You will have the ability to review your Order Status, Order History, Edit your Profile, access to an Address Book, and maintain a Wish list 24 hours a day.
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How do I edit my personal information?
If you would like to view or edit information with your Zumiez.com account, such as name, email address, phone number, etc, first sign into your account with your username and password. Once you have signed in you can edit your profile by selecting <Account Dashboard> located in "My Account".
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How do I manage my addresses?
Your address book includes the billing and shipping addresses you have on file with your Zumiez.com account. If you would like to view or edit this information, log into your account with your username and password. Once you have signed in select <Address Book> located in "My Account".
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How do I view my order history?
Order history includes the status of recent and previous orders, if you would like to view your order history, first sign into your Zumiez.com account with your user name and password. Then select <My Orders>, located in "My Account".
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How do I find out about special events and promotions with Zumiez?
Stay updated with our exclusive newsletter that will keep you informed about EVERYTHING you need to know! New products, specials events, news, promotions, and more! Sign up here:
Zumiez Mail