The fastest and easiest way to return or exchange is to bring the item and your purchase invoice into your local Zumiez store. Find your local store here.
If there isn’t a store near you, follow the instructions below to exchange your item at our warehouse.
To ensure you are able to get the item you want before it sells out, follow these steps to process an exchange:
- Order the new item on Zumiez.com.
- Send the item you wish to exchange to the address below, with the original invoice.
- Include your new order number for the replacement item.
- We will credit your account for the exchanged item, including shipping paid on the new order (Economy or Standard shipping only), making sure to honor any discounts received on your original purchase.
If you prefer to ship your item for exchange, be aware product sells out fast and exact replacements are not always possible. Pack your exchange item and original invoice with clear instructions on the desired item and ship to the address below. Please complete the exchange as soon as possible for the best chance to receive the item you request.
1346 Railroad Street
Corona, CA 92882-1840
Make sure to retain tracking information for any package shipped to Zumiez.