Gift Card Details
- Gift cards are available online in increments from $10 to $500. In store, gift cards can be purchased in any amount over $10.
- Zumiez Gift Cards are not redeemable for cash, except where required by law. Balances of $10 or less can be cashed out at a Zumiez retail store upon request.
- Lost, stolen, or damaged gift cards may be canceled and replaced with a new gift card upon proof of purchase, in the amount of the balance remaining at the time of cancelation of the original card. Proof of purchase in the form of a sales receipt or original card number and date of purchase is required to perform the replacement.
- e-gift cards are generally received via email within hours, please allow up to 24 hours for payment verification.
- You can combine multiple gift card balances together at Zumiez.com, a Zumiez store location or by contacting Zumiez Customer Care at 877-828-6929. Please have the gift card numbers and security codes available.
- Gift cards are eligible for use in the country where they are purchased. i.e., Cards purchased in Canada may only be used in Zumiez Canada stores, and cards purchased online or in a U.S. store may only be used in the U.S. or online.
Frequently Asked Questions
- Where can I use my Zumiez gift card?
- Zumiez gift cards and e-gift cards may be redeemed for merchandise online at Zumiez.com or in Zumiez retail stores. Gift cards may only be redeemed in the country in which they are purchased.
- How quickly will my e-gift card purchase be emailed to the recipient?
- * e-gift cards are sent via email immediately upon completion of payment verification. In many cases, this will be within a few hours, and may take up to 24 hours. Please provide accurate billing contact information in order to facilitate the verification process.
- What if I lose my Zumiez gift card?
- Gift cards should be treated as cash and protected from loss or theft. Retaining the sales receipt and gift card number will help if the card is missing or damaged, please visit a Zumiez store or contact Customer Care with the information and we will do everything we can to replace the card. We can only replace the value remaining at the time the loss is reported and sales information is provided.
- When will I be charged for an e gift card?
- When you purchase an e gift card payment is processed as soon as the order information is verified. If you have requested immediate delivery of the gift card an email will be sent within 2 hours of the order being verified.
If you have requested delayed arrival of your e gift card, your payment will still be processed right away and the gift email will be sent to the recipient on the morning of the date requested.