Contact Customer Care
Tracking notice: Our tracking system is currently experiencing technical difficulties. Before contacting us about a delayed package, please wait the full number of business days promised at checkout. If your package has not arrived after that window, we're happy to help.
Get in Touch
- Phone:877-828-6929
- Email:[email protected]
Customer Care Hours
- Monday – Friday: 6:00am – 5:00pm PST
- Saturday: 8:00am – 2:00pm PST
- Sunday: Closed
We aim to respond to emails within 1–2 business days. For the fastest response, call during business hours.
Send Us a Message
Use the form below to reach our team. To help us respond faster, include the relevant details from the sections below.
Store Feedback
To share feedback about a specific store location, please fill out the form with topic 'Store Visit Experience' and include:
- City and state of the store
- Date and time of your visit
- Description of the situation
- Your phone number
Stash & Account Issues
If you're having trouble with your Stash account or login, include:
- Any email addresses associated with the account
- The phone number on the account
- Any error messages you've received
Mailing Address
4001 204th St SW
Lynnwood, WA 98036-6864
Contact Form
Emails are typically answered in 24-72 hours. Thank you for your patience!