My tracking information says my package was delivered, but I don't have it. What do I do?

It’s fairly common for a package delivered by some carriers to be marked delivered 1-2 business days before it actually arrives. Remember to check with family members, neighbors, and apartment managers. If you still don’t have your package, you can contact Customer Care, but be advised Zumiez is not responsible for lost or stolen packages, once they are confirmed delivered.