Product Information
Deals and pricing, warranty claims, return policy, size charts, and product guides, find it all below.
Deals & Promotions
Zumiez doesn't use promo codes or coupon codes. Any code you find on a coupon site is fabricated. Real deals come through the sale section, seasonal events, free shipping, and the Stash rewards program. Full deals and pricing information →
Warranty Information
Warranties on products sold at Zumiez are provided by the manufacturer, not Zumiez. For most brands, Zumiez acts as your point of contact. Bring the product to the store and we handle communication with the manufacturer.
How to Make a Warranty Claim
- Bring the product and your original receipt to any Zumiez store. All claims require proof of purchase from an authorized Zumiez sale. Stash members have purchase history stored digitally — no paper receipt needed.
- A store employee inspects the product. They assess whether the issue is a manufacturer defect (covered) or impact/wear damage (not covered).
- If eligible, Zumiez ships the product to the manufacturer. You don't need to contact the brand directly.
- The manufacturer makes the final call. If confirmed, a replacement ships to your nearest Zumiez store.
Not covered by any warranty: Impact damage (rails, rocks, lift poles), normal wear and tear, misuse, unauthorized modifications, or products without proof of purchase from an authorized dealer.
For brand-specific warranty terms, see our Warranty Information page.
Related Pages
- Return Policy — Timeframes, refund methods, clearance and Stash reward rules
- Size Chart — Apparel and footwear sizing
- How to Build a Skateboard — Components, sizing, and setup guide