Why Is It Telling Me My Address Is Incorrect At Checkout?

This may be a result of a few different things like, new developments, rural areas, or typos. If you edit your address and still receive an error, we recommend you double check the address and then proceed with selecting “Use Address As Entered”.

       When shipping outside of the US, our systems may not be able to verify addresses that are formatted how they normally are in some other countries. This may trigger an error. Please be sure to double check that your address is entered just as it is on any other mail you receive and select “Use Address As Entered”. Click here to see if we ship to country you are wanting to ship to.

       If you are shipping to Puerto Rico, you may run into our address validation system saying that your address cannot be verified. We recommend you double check that the address is entered correct, that United States is selected as the Country, Puerto Rico is selected as State, and then select “Use Address As Entered". Click here for more info on shipping to Puerto Rico!

       If you are shipping to a Military address, you may run into our address validation system saying that your address cannot be verified. We recommend you double check that the address is entered correct, be sure that United States is selected as country, that your Armed Forces region is selected as State, and then select “Use Address As Entered”. Click here for tips on on shipping to an APO/FPO address.